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Company History

FirstService was originally launched in 1989 by Jay S. Hennick, our Founder and Chairman, with a Toronto-based commercial swimming pool and recreational facility management business which he founded as a teenager in 1972. FirstService became a publicly traded company in 1993 via an initial public offering on The Toronto Stock Exchange in 1993 and subsequently listed on the NASDAQ Exchange in 1995. On June 1, 2015, the businesses currently owned by FirstService today were separated from Colliers International via a spin-off transaction and FirstService became a new, independent company publicly traded on the TSX and NASDAQ (see "Corporate and Stock Events" section of our website for further information).

Over the past 30 years, FirstService has developed and refined its unique approach to growing its operations "one step at a time" both through internal growth and acquisitions. See further details in the "Operating Philosophy" and "Becoming Our Partner" sections of our website.

Key milestones in the development and growth of FirstService include:

Year Event
1989 Jay Hennick established FirstService with a Toronto-based swimming pool management company
FirstService acquired College Pro Painters franchise system and established FirstService Brands
1994 Scott Patterson joined FirstService as Vice President, Corporate Development and soon thereafter became Chief Financial Officer
1996 FirstService established FirstService Residential platform by acquiring two Florida-based property management firms, with follow-on acquisitions in the New York City and Northeast U.S. regions shortly thereafter
1997 FirstService Brands acquired Paul Davis Restoration franchise system
1997 FirstService Financial was established as part of the FirstService Residential platform service offering
1998 FirstService Brands acquired California Closets franchise system
2005 FirstService Brands exceeded 1,000 franchises
2007 FirstService Brands exceeded $1 billion in system-wide sales
2008 FirstService adopted Net Promoter System (NPS) across all of its businesses
2009 FS Energy was launched to add to FirstService Residential's comprehensive services
2010 FirstService Residential expanded into Canada
Charles E. Chase was promoted to President and Chief Executive Officer of FirstService Brands
2013 Charles M. Fallon was named Chief Executive Officer of FirstService Residential
FirstService Residential national brand was established from the re-branding of 18 regional brands
2014 California Closets formalized its strategy to establish a platform of company-owned operations
2015 California Closets opened its Western Manufacturing Center in Phoenix, Arizona
Paul Davis Restoration launched its company-owned strategy and acquired its first company-owned operation
2016 FirstService acquired Century Fire Protection
2017 California Closets opened its Eastern Manufacturing Center in Grand Rapids, Michigan
FirstService Brands exceeded $2 billion in system-wide sales
2019 FirstService acquired Global Restoration Holdings
FirstService eliminated dual class voting structure as part of settlement of long-term incentive arrangement with its Founder and Chairman